bfb77 Privacy Policy
The security of your personal information is our top priority — a complete overview of how bfb77 collects, uses, and keeps your information secure.
This privacy policy applies to all users of the bfb77 platform's services. By using the site, you are considered to have accepted all terms of this policy. If this policy changes, we will notify you.
1. Introduction
bfb77 is a trusted online betting and casino platform operated for users in Bangladesh. We take the privacy of our users very seriously. This privacy policy describes how bfb77 collects your personal information, the purposes for which it is used, who it may be shared with, and how it is kept secure.
When you visit the bfb77 website, create an account, or use any of our services, you accept the terms of this privacy policy. This policy is an integral part of bfb77's terms and conditions.
We believe every user has the right to full control over their own information. That is why we are transparent about the fact that your information is used solely to provide you with a better and safer service.
2. What Information We Collect
bfb77 may collect the following types of information from you:
2.1 Information You Provide Directly
- Name, email address, and date of birth
- Mobile number (for verification purposes)
- Payment information (bKash, Nagad, Rocket, Upay account numbers — for processing transactions)
- Identity verification documents (national ID card or passport details)
- Account preferences and settings
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Time spent on the site and pages visited
- Login time, logout time, and session information
- Gaming activity and betting history
2.3 Information Received from Third Parties
- Transaction confirmations from payment processors
- Information received from identity verification service providers
- Information from responsible gaming databases (where applicable)
3. Purpose of Using Information
bfb77 uses the information collected about you for the following legitimate purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To smoothly operate gaming, betting, and other platform services.
- Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
- Identity Verification: To comply with KYC (Know Your Customer) policies and prevent fraud.
- Customer Support: To resolve your questions and issues and to provide 24/7 live chat assistance.
- Security: To detect authorized transactions and identify suspicious activity.
- Responsible Gaming: To identify excessive gaming patterns and assist users.
- Service Improvement: To improve platform performance and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
4. Information Sharing and Disclosure
bfb77 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
Only the information necessary to carry out the relevant work may be shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification service providers, and technical support providers. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Requirements
Information may be disclosed when required to comply with a court order, a lawful request from law enforcement authorities, or applicable legal obligations.
4.3 Fraud Prevention
Information may be shared with relevant agencies to prevent money laundering, fraud, or other illegal activity.
4.4 Business Restructuring
In the event of a business merger or acquisition, user information may be transferred to the new operating entity — however, that entity will be bound to comply with this privacy policy.
5. Cookies Policy
bfb77 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your language preferences and account settings.
- Analytics Cookies: To understand how the site is used and to improve our services.
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
6. Data Security Measures
bfb77 uses industry-standard technical and organizational measures to keep your personal information secure.
6.1 Technical Security
- SSL (Secure Sockets Layer) encryption is used for all data transmission.
- Payment information is kept secure with advanced encryption technology.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are active.
6.2 Organizational Security
- Only authorized personnel can access your information.
- All staff receive regular training on privacy and data protection.
- Data access logs are reviewed regularly.
While we take every precaution to protect your information, complete security cannot be guaranteed for data transmitted over the internet. We therefore ask that you keep your account password confidential.
7. Your Rights
You have the following rights over your personal information:
- Right to Access: You have the right to know what information we hold about you and to receive a copy.
- Right to Rectification: You can request correction if there are any inaccuracies in your information.
- Right to Erasure: You can request deletion of your information in certain circumstances, though some information may be required to be retained due to legal or regulatory obligations.
- Right to Restrict Processing: You can ask us to limit how your information is used in certain cases.
- Right to Object: You can object to your information being used for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format in certain circumstances.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat.
8. Data Retention Period
bfb77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
- Active Account Data: Complete information is retained for as long as the account remains active.
- After Account Closure: Relevant information is retained for a specified period in accordance with legal and regulatory requirements.
- Transaction Records: Financial transaction data is retained in accordance with Anti-Money Laundering (AML) regulations.
- Log Files: Security logs are retained for a short period and then securely deleted.
After the specified period, information is securely deleted or anonymized.
9. Protection of Minors
bfb77 is for persons aged 21 or older only. We do not knowingly collect or store information from anyone under the age of 21.
Age verification measures are applied during the account registration process. If we become aware that someone under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
10. Third-Party Sites and Services
The bfb77 platform may include services from various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers have their own privacy policies and bfb77 is not responsible for their data collection practices.
When transacting through payment gateway services such as bKash, Nagad, Rocket, and Upay, you will be subject to those platforms' own privacy policies. We are not responsible for the policies of these third parties.
11. Policy Changes and Updates
bfb77 reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- A prominent notice will be displayed on the website.
- A notification will be sent to your registered email address.
- The date of the updated policy will be updated at the top of the page.
If you continue to use the site after changes are made, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.
12. Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
For any privacy-related matters
[email protected]
Live Chat
Use our live chat service for instant support in Bengali, available 24/7.
We generally aim to respond to your request within business days. Your privacy is of the utmost importance to us and we give all your concerns the attention they deserve.